CaFÉ Administrator Help

CaFÉ Administrator Help

👤

Profile & Account Details

Profile Details

View and edit your contact details, login information, and multi-factor authentication settings in the Profile Details page.

Last updated on 24 Sept, 2025

How to Update Your Contact Details 🙍

  1. Log in to CaFÉ Admin.

  2. Click on the account icon 👤 next to your name in the top-right corner. 

  3. Click Profile, then click the Profile Details tab.

  4. Edit the username, name, email and/or phone fields to update your contact details.

  5. Click Save 💾 to save the changes.

Contact Details.png

How to Change Your Password 🔒

  1. Log in to CaFÉ Admin.

  2. Click on the account icon 👤 next to your name in the top-right corner. 

  3. Click Profile, then click the Profile Details tab.

  4. Enter a new password in the New Password and Confirm Password fields. Note: Passwords must be at least 7 characters, contain at least 1 uppercase letter, and at least 1 number.

  5. Click Save 💾 to save your new password.

Change Password.png

How to Enable Multi-Factor Authentication 🔑

  1. Log in to CaFÉ Admin.

  2. Click on the account icon 👤 next to your name in the top-right corner. 

  3. Click Profile, then click the Profile Details tab.

  4. In the Multi-Factor Authentication section, select the method you prefer to have the authentication code delivered to you. 

  5. Follow the instructions linked below for instructions on how to set up each MFA method: 

    1. How to Set Up MFA – Authenticator App Option (recommended)

    2. How to Set Up MFA – Email Option

MFA.png

⚡ TIP: If you do not want to set up multi-factor authentication, you can select Remind Me Later to get a reminder in two weeks.

How to Log In Using Multi-Factor Authentication

  1. Log in to CaFÉ Admin.

  2. When prompted, enter the MFA code that was sent to your email or authenticator app.

  3. Check the “Remember this device?” box if logging in from a trusted device (such as a computer or browser that only you use). It will then only prompt you to enter your MFA code on the same device every 90 days.

    • Only choose this option if you are logging in from a trusted device (such as a computer or browser that only you use).

    • ⚠️ Note: You can remember one CaFÉ account (such as your administrator or juror account) per device. We suggest you select this option for the account you use more frequently. 

  4. Click Submit.

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Setting up Multi-Factor Authentication (MFA), adds an extra layer of security to your CaFÉ account. When MFA is enabled, you will log in by first entering your password and then typing a dynamically generated verification code provided by email or your authenticator app.

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